In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.
Does your team love Slack? Are they big fans of PagerDuty? So are we! That's why we built an awesome Integration to help you get the most out of PagerDuty from within Slack. RigD gives you complete control over your PagerDuty incidents so you can quickly route, remediate, and resolve them. When the going gets tough RigD makes it easy to assemble the team and collaboratively troubleshoot an incident. And we'll keep an eye out for patterns in your troubleshooting to help resolve future incidents even faster.
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Master your Incident Management

Operationalize your PagerDuty Incident Response in Slack

open aws ops
Part 1:  Open PagerDuty Incidents from Slack  
Save almost 30 seconds in opening incidents in Slack using  activities and flows to create simple and intuitive commands

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oc aws ops
Part 2: Get “Who’s on call” from Slack
This is a step you will likely need to conduct one or more times during an outage when you need to engage other groups. It’s also a common task even outside the context of an incident. 
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openslack
Part 3: Automatically Open a Slack Channel for PagerDuty Incidents
We provide two ways to open a dedicated PagerDuty incident channel.
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Update Status
Part 4: Make your Incident Updates Right from Slack

 

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Get the PagerDuty Slack App Now! Shave minutes off your problem resolution times and never miss an SLA.

Reduce Complexity, Get to Underlying Causes Quickly, Speed up the Incident Lifecycle

Reduce the Pain of On Call
A network operations center or NOC also called a "network management center", is a location from which infrastructure monitoring, management and control takes place.
    Too many people are involved in the incident lifecycle, and often not the right people.  People managing the incident need to manually get updates or get information from other systems.
RigD Incident Digest
    Managers have very little visibility into what the team did and how well it worked during an incident.
Developing programming and coding technologies. Website design. Programmer working in a software develop company office.
    Discovery takes too long, too much time is spent performing too many manual tasks to collect information needed to triage and troubleshoot. There’s no standard process or automation to triage or work the incident so teams and steps taken are inconsistent from incident to incident
Own Your Operations

Easily gather your troubleshooting data for speedier root cause analysis

Never Miss an SLA with Machine Learning Driven Remediation Flows

Raise the Bar on Team Knowledge with Insights on incident execution

PagerDuty Slack App Screen Shots